Hoboken, NJ recently replaced all individual coin-operated parking meters with new multi-space meters that accept credit cards and bills. However, the parking meter manufacturer designed the meters from the inside out, leaving a confusing and poorly arranged series of buttons, slots, and screens on the front face that reflect the inner mechanical workings of the meter. The City’s Department of Parking and Traffic hired Naiad Design to create a new panel GUI (graphical user interface) with color-coded instructions to make it easier for drivers to understand how to use the meter.

parking meter interface design, detail of middle panel
parking meter interface design, detail of middle panel
parking meter interface design, detail of lower panel
parking meter interface design, detail of lower panel

As a bonus, the new and clearer interface is more space-efficient, freeing up the top panel for the town to install a helpful map that benefits all pedestrians. Naiad Design created the custom map, which highlights points of interest, train connections, and the shuttle bus routes through town.

map for parking meter interface, upper panel
map for parking meter interface, upper panel